Well Happy February!
I don’t know what part of the country you’re located in but here in Texas IT IS COLD. It’s only 18 degrees outside as I type this. Texas doesn’t see this kind of cold often and really is not prepared for it either.
According to our electric company there is a state mandate enforcing rolling blackouts due to the lack of electricity available. I don’t believe that this will affect our support ticket response time but if for some reason it takes longer than usual to hear from us please bear with us.
Oh and just so you know, the data centers will not be affected whatsoever.
Keep warm and safe. Spring is on it’s way.